Frequently Asked Questions
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Professional Email for Power Users with Extra Storage
Services are professional offerings provided by businesses to meet specific needs or solve problems for their customers. Services can range from your budject.
With 30GB of Email storage, you will never run out of space. Powered by our state-of-the-art webmail platform, it is all backed-up in our high-end mail storage infrastructure.
No more worrying about running out of storage space. You can now increase storage for individual accounts by buying additional storage blocks of 5 GB.
Quick sharing of Calendars and Contacts only means one thing - you get more done. Easier, better & faster!
View customized news feeds, stay updated on the weather and keep your emails secured with last login IP details.
99% uptime for rock-solid performance
Create your vibe with a custom email address — get ultra-secure email hosting with simple to use, ad-free webmail
Start off the right way when your business email address matches your website brand.
Add all your existing personal and professional email accounts into one unified inbox. No more switching accounts to get or send emails.
Organize your email hosting to fit your business goals. Share and synchronize emails, appointments, calendars, and tasks with your contacts.
Access all your professional and personal email accounts in portal view. Stay on top of social, news feeds, emails, and your busy schedule from any Windows, Android, or Apple device.
Grow with full support for sharing emails, docs, spreadsheets, calendars, tasks, and more with Pro and Ultimate plans.
We don’t just guarantee our Professional Business Email service — we use it. Our 2000 Namecheap staff across 23 countries and three continents are happily connected.
We're here when you need us
Read Our theme detailed documentation and complete setup your site.
You Need Installation, Customization or Add Specific Functionality Services?
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By purchasing an Enterprise Email package you take advantage of our advanced email technology, to give you the least latency and industry best uptime, scalability and reliability. An email service being served out of the cloud also means no IT hardware, software, bandwidth or people costs, and a simple pay-as-you-grow model.
Enterprise Email supports a number of features that aren't available in Personal email. Shared calendaring, global contacts, push synchronization for mobile devices, MS Outlook & Mac OSX.
To access your Webmail Interface, you can use the white-labelled URL: http://webmail.yourdomainname.com . Once on the log in page, you would need to login with your email address and the corresponding password.
Your email can be accessed using any Smartphone or Tablet. Our fluidic webmail, built on HTML 5 & Javascript, is compatible on all major Operating systems such as iOS, Android, Windows Mobile, Symbian and Blackberry.
Each email account comes with 5 GB space dedicated to emails.
Usually, the port used for the Outgoing Mail Server/SMTP Service is 25. However, there might be a situation where your ISP might be blocking the use of port 25 for SMTP service. To circumvent this you can use an alternate port 587 for sending mails.
Yes, you can create mailing lists and add/delete users, select a moderator, restrict people from joining a list or even ban users from a list. More information on this can be found in our knowledgebase.
We take a zero tolerance stance against sending of unsolicited email, bulk emailing, and spam. "Safe lists", purchased lists, and selling of lists will be treated as spam. Any user who sends out spam will have their account terminated with or without notice.
Yes, you can. An auto-responder is a program that, when setup for your email address, sends out an automatic, pre-set reply to an email, as soon as it is received at this email address. You can find out more about setting up an auto-responder from our knowledge base.
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