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Simple, Powerful Email for Small Businesses
Give your business a professional makeover with email@yourbrand.com
Answers to Your Most Commonly Asked Questions (FAQs) – Find Help Here!
As opposed to free email solutions, you can give your
business a more professional image with Business Email by getting email that is branded with
your company's domain name (ex. sales@mybrand.com). In addition, you also benefit from our
advanced email technology that gives you the least latency and industry-best uptime,
scalability and reliability. An email service being served out of the cloud also means no
IT, hardware, software, bandwidth or people costs. And the best part is that you can add
email accounts as and when your team grows.
You can send and receive emails using any desktop-based
email client such as Microsoft Outlook, Outlook Express, Mozilla Thunderbird, Eudora,
Entourage 2004, Windows Mail, etc. We also have a guide on how you can configure different
email clients to send/receive emails. The enterprise email product supports the POP, IMAP
and MAPI protocols.
To access your Webmail Interface, you can use the
white-labelled URL: http://webmail.yourdomainname.com. Once on the log in page, you would
need to login with your email address and the corresponding password.
Your email can be accessed using any Smartphone or
Tablet. Our fluidic webmail, built on HTML 5 & Javascript, is compatible on all major
Operating systems such as iOS, Android, Windows Mobile, Symbian and Blackberry.
Each email account comes with 5 GB space dedicated to
emails.
Usually, the port used for the Outgoing Mail Server/SMTP
Service is 25. However, there might be a situation where your ISP might be blocking the use
of port 25 for SMTP service. To circumvent this you can use an alternate port 587 for
sending mails.
Yes, you can create mailing lists and add/delete users,
select a moderator, restrict people from joining a list or even ban users from a list. More
information on this can be found in our knowledgebase.
We take a zero tolerance stance against sending of
unsolicited email, bulk emailing, and spam. "Safe lists", purchased lists, and selling of
lists will be treated as spam. Any user who sends out spam will have their account
terminated with or without notice.
Yes, you can. An auto-responder is a program that, when
setup for your email address, sends out an automatic, pre-set reply to an email, as soon as
it is received at this email address. You can find out more about setting up an
auto-responder from our knowledge base.